CRITICAL THINKING INTEGRATED WITH ARTICIFIAL INTELLIGENCE

Solve problems first time every time

KEPNERandFOURIE and AI

For 30 years we’ve been stating that your decision-making and problem-solving are only as good as the quality of your data extracted from the appropriate stakeholders. Up to this day homogenous teams preferred to rather generate their own information than reach out across the silos to more informed information sources.

This seemingly vexing problem has now, in part, been resolved by the convergence between Artificial Intelligence (data/knowledge) and the proven processes of KEPNERandFOURIE (Problem solving skills), leveraging both knowledge and skills to new heights.

The effectiveness of an AI contribution is highly dependent upon how you initiate your tasking through AI, and this is where KandF contributes significantly by shaping how you phrase the specificity in your questions via this tasking. It is as if the KandF processes is the possible “missing link” between machine and human thinking

Solve Incidents quickly, accurately & permanently

IT ROOT CAUSE ANALYSIS

Root Cause Analysis is the core process for helping problem solvers to understand the relationship between technical cause and root cause.  Once understood it helps them to collaborate and improve their decision making and prevent the recurrence of problems.

The KandF Root Cause Analysis approach is used in many diverse industries for a range of problem situations such as:

• Recurring maintenance issues
• Sudden loss of server functionality
• Systems going down altogether
• Unexpected breakages which are unexplained
• Facing seemingly unsolvable technical situations
• Cannot access an email server or data that was corrupted, and many more…

Put Projects back on Critical Path immediately

PROJECT OPTIMIZATION SKILLS

Project Management practices have evolved into highly professional techniques and tools, but sadly the “managing” part for some reason lagged and never enjoyed the same status. We do not want to take anything away from those who learned their craft through the “school of hard knocks” and who are brilliant project managers. However, today project staff gets trained in project tools and techniques, are given the latest software and are told to go and “change the world.”

Sorry to say, this does not breed good project staff, but rather makes most of them so disillusioned with the practice of project management that ‘once bitten twice shy’ make them stay as far away from projects as possible. However, when educated correctly in how to manage projects, it could become one of the most exciting and rewarding careers in business today.